Privacy Policy

The Group Health Centre Trust Fund (the “Trust Fund”), is committed to protecting your privacy and maintaining the integrity of the personal information we collect, in all of areas of our mandate. This Privacy Policy sets out our privacy practices with respect to the administration, operation, management and marketing of the Big Wish MEGA 50/50 Lottery (“Big Wish”).

This Privacy Policy will inform you about how we collect your personal information, the purpose for which it is collected and used, with whom your personal information will be shared, the steps we take to safeguard your personal information, and how you may contact us should you have questions or concerns about our personal information practices, all with respect to Big Wish. This Privacy Policy will also inform you of your consent with respect to our privacy practices and how you may withdraw it.

This Privacy Policy may be updated from time-to-time and your purchase of Big Wish tickets, or inquiry with us with respect to Big Wish will be your consent to the use of your Personal Information as set out in the Privacy Policy.

WHAT IS PERSONAL INFORMATION?

In this Privacy Policy, the term “personal information” means information about an individual who is identifiable by use of that information alone or with some other information that is available to us, and information that we combine directly with that identifying information, subject to certain exclusions set out in applicable privacy legislation.

OUR COLLECTION AND USE OF PERSONAL INFORMATION

a) What personal information does Big Wish collect and why?

We collect personal information only as necessary for Big Wish’s administration, operation, management, and marketing.

We do not collect any personal information from the Group Health Centre for purposes of Big Wish.

We collect contact information and financial information of purchasers of Big Wish tickets directly from them at the time of ticket order and only if they voluntarily provide this information during the ticket ordering process. This financial information is used solely to facilitate ticket purchases. The contact information is used to fulfill ticket orders, to award prizes, to publicly identify prize winners in the manner required by our lottery license, and to meet the requirements of the Alcohol and Gaming Commission of Ontario (“AGCO”) as they exist from time to time.

We also use the contact information of Big Wish ticket purchasers and the email addresses voluntarily provided by individuals in the process of inquiring about the purchase of a Big Wish ticket or in the process of subscribing to our email updates to contact them about future Big Wish events, the impact funds raised by Big Wish has on the Trust Fund, to keep them informed about the impact of their support, share other activities of the Trust Fund with them, and to ask for their further support of our charitable mission.

You may choose to stop receiving such e-mail and text message notifications by checking a box on our ticket order form, calling us at 705-759-5530 or by emailing us at ghc_trustfund@ghc.on.ca.

We use software that receives and records the Internet Protocol (IP) address of each computer that contacts this website. This information is only linked to the personal information provided through the visiting computer at the time of a ticket order for the purposes of fraud prevention. Otherwise, IP addresses are not linked to the identity of individuals visiting the Website.

(b) How does Big Wish collect personal information?

Where it is practical to do so, we collect personal information directly from the subject individual.

During a visit to our Big Wish website you may be asked to complete various forms for providing us personal information, such as for your entry into our contact list, or as necessary to order Big Wish tickets. We may also collect personal information directly from you if you contact us in any other manner, or where we respond to you, to discuss Big Wish.

This website uses a feature called “cookies”. A cookie is a piece of data stored on the user’s hard drive containing information about the user. “Cookies” can be used to store personal information about visitors’ preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors’ browser type or other information that the visitor sends via their browser. We use cookies to deliver content specific to your interests. Cookies, by themselves, cannot be used to disclose your individual identity. A cookie will identify your browser, but not you, to our servers when you visit our Website. Most browsers are initially set up to accept cookies, but you can set your browsers to refuse cookies. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. However, if you do not accept cookies, you may be limited in some areas of our Website.

A simple counter is used to measure the overall effectiveness of our email campaigns. Similarly, links from banner advertisements are counted to measure effectiveness of the ad placement. Neither of these are linked to any personal information or IP address information in any way.

DISCLOSURE

We do not rent, sell, or trade your personal information.

Information you provide in, or with respect to, your ticket request is shared with our contracted gaming services supplier, BUMP 50:50 for the purposes of order fulfillment. We take reasonable steps to ensure such contracted service providers have agreed to maintain the privacy of your personal information in keeping with the requirements of this Privacy Policy.

Your personal information is not shared with any other organizations, unless we otherwise have a legal duty or right. We may disclose your personal information as required by law, to enforce our policies or legal rights, or to protect anyone’s rights, property or safety.

SECURITY AND SAFEGUARDS

We use not less than reasonable administrative, physical and technical means to protect your personal information against unauthorized disclosure, use, alteration and destruction while in our possession or control.

The personal information we collect is stored in an encrypted format on the host computer server. Transactions with the server are protected via SSL encryption. The server is secured from intrusion both physically and from the Internet.

We take reasonable steps to limit access to your personal information, while in our possession or control, to our staff and our contractors’ staff who have a legitimate need to access such information for purposes of administering Big Wish and communicating with you for purposes of fundraising on behalf of the Trust Fund as outlined in this Privacy Policy.

DISPOSAL

We retain your personal information until the earlier of: (a) its destruction becomes mandated by the applicable privacy legislation, and (b) you ask us to destroy it by calling 705-759-5530.

YOUR CONSENT

By visiting this website, purchasing or inquiring about purchasing a Big Wish ticket or in some other manner choosing to provide us with your personal information, you are consenting to our collection, use and disclosure thereof in accordance with the principles outlined in this Privacy Policy.

By using this website or ordering Big Wish tickets, you represent and warrant that you are at least 18 years of age. We do not knowingly or intentionally collect personal information from individuals under the age of 18. We do not intentionally direct any advertising or sell Big Wish tickets to individuals under the age of 18.

You may withdraw your consent at any time.

CONTACT US

If you would like more information about the Trust Fund’s personal information practices in connection with Big Wish, to better understand and verify what personal information we have collected about you in connection with Big Wish, or to withdraw your consent with respect thereto, please call 705-759-5530 or email ghc_trustfund@ghc.on.ca.

If you wish to be removed from the database that is used to email or otherwise send you information about Big Wish-related events, to keep you informed about the impact of your support, share other activities of the Group Health Centre Trust Fund with you and ask for your support of our mission, you may do so by calling 705-759-5530.