Privacy Policy
The Group Health Centre Trust Fund (the “Trust Fund”), is
committed to protecting your privacy and maintaining the integrity of the
personal information we collect, in all of areas of our mandate. This Privacy
Policy sets out our privacy practices with respect to the administration,
operation, management and marketing of the Big Wish MEGA 50/50 Lottery (“Big
Wish”).
This Privacy Policy will inform you about how we collect your
personal information, the purpose for which it is collected and used, with whom
your personal information will be shared, the steps we take to safeguard your
personal information, and how you may contact us should you have questions or
concerns about our personal information practices, all with respect to Big Wish.
This Privacy Policy will also inform you of your consent with respect to our
privacy practices and how you may withdraw it.
This Privacy Policy may be updated from time-to-time and your
purchase of Big Wish tickets, or inquiry with us with respect to Big Wish will
be your consent to the use of your Personal Information as set out in the
Privacy Policy.
WHAT IS PERSONAL INFORMATION?
In this Privacy Policy, the term “personal information” means
information about an individual who is identifiable by use of that information
alone or with some other information that is available to us, and information
that we combine directly with that identifying information, subject to certain
exclusions set out in applicable privacy legislation.
OUR COLLECTION AND USE OF PERSONAL
INFORMATION
a) What personal information does Big Wish
collect and why?
We collect personal information only as necessary for Big Wish’s
administration, operation, management, and marketing.
We do not collect any personal information from the Group Health
Centre for purposes of Big Wish.
We collect contact information and financial information of
purchasers of Big Wish tickets directly from them at the time of ticket order
and only if they voluntarily provide this information during the ticket
ordering process. This financial information is used solely to facilitate
ticket purchases. The contact information is used to fulfill ticket orders, to
award prizes, to publicly identify prize winners in the manner required by our
lottery license, and to meet the requirements of the Alcohol and Gaming
Commission of Ontario (“AGCO”) as they exist from time to time.
We also use the contact information of Big Wish ticket
purchasers and the email addresses voluntarily provided by individuals in the
process of inquiring about the purchase of a Big Wish ticket or in the process
of subscribing to our email updates to contact them about future Big Wish
events, the impact funds raised by Big Wish has on the Trust Fund, to keep them
informed about the impact of their support, share other activities of the Trust
Fund with them, and to ask for their further support of our charitable mission.
You may choose to stop receiving such e-mail and text message
notifications by checking a box on our ticket order form, calling us at 705-759-5530
or by emailing us at ghc_trustfund@ghc.on.ca.
We use software that receives and records the Internet Protocol
(IP) address of each computer that contacts this website. This information is
only linked to the personal information provided through the visiting computer
at the time of a ticket order for the purposes of fraud prevention. Otherwise,
IP addresses are not linked to the identity of individuals visiting the
Website.
(b) How does Big Wish collect personal
information?
Where it is practical to do so, we collect personal information
directly from the subject individual.
During a visit to our Big Wish website you may be asked to
complete various forms for providing us personal information, such as for your
entry into our contact list, or as necessary to order Big Wish tickets. We may
also collect personal information directly from you if you contact us in any
other manner, or where we respond to you, to discuss Big Wish.
This website uses a feature called “cookies”. A cookie is a
piece of data stored on the user’s hard drive containing information about the
user. “Cookies” can be used to store personal information about visitors’
preferences, record user-specific information on which pages the user access or
visit, customize Web page content based on visitors’ browser type or other
information that the visitor sends via their browser. We use cookies to deliver
content specific to your interests. Cookies, by themselves, cannot be used to
disclose your individual identity. A cookie will identify your browser, but not
you, to our servers when you visit our Website. Most browsers are initially set
up to accept cookies, but you can set your browsers to refuse cookies. More
detailed information about cookie management with specific web browsers can be
found at the browsers’ respective websites. However, if you do not accept
cookies, you may be limited in some areas of our Website.
A simple counter is used to measure the overall effectiveness of
our email campaigns. Similarly, links from banner advertisements are counted to
measure effectiveness of the ad placement. Neither of these are linked to any
personal information or IP address information in any way.
DISCLOSURE
We do not rent, sell, or trade your personal information.
Information you provide in, or with respect to, your ticket
request is shared with our contracted gaming services supplier, BUMP 50:50 for
the purposes of order fulfillment. We take reasonable steps to ensure such
contracted service providers have agreed to maintain the privacy of your
personal information in keeping with the requirements of this Privacy Policy.
Your personal information is not shared with any other
organizations, unless we otherwise have a legal duty or right. We may disclose
your personal information as required by law, to enforce our policies or legal
rights, or to protect anyone’s rights, property or safety.
SECURITY AND SAFEGUARDS
We use not less than reasonable administrative, physical and
technical means to protect your personal information against unauthorized
disclosure, use, alteration and destruction while in our possession or control.
The personal information we collect is stored in an encrypted
format on the host computer server. Transactions with the server are protected
via SSL encryption. The server is secured from intrusion both physically and
from the Internet.
We take reasonable steps to limit access to your personal
information, while in our possession or control, to our staff and our
contractors’ staff who have a legitimate need to access such information for
purposes of administering Big Wish and communicating with you for purposes of
fundraising on behalf of the Trust Fund as outlined in this Privacy Policy.
DISPOSAL
We retain your personal information until the earlier of: (a)
its destruction becomes mandated by the applicable privacy legislation, and (b)
you ask us to destroy it by calling 705-759-5530.
YOUR CONSENT
By visiting this website, purchasing or inquiring about
purchasing a Big Wish ticket or in some other manner choosing to provide us
with your personal information, you are consenting to our collection, use and
disclosure thereof in accordance with the principles outlined in this Privacy
Policy.
By using this website or ordering Big Wish tickets, you
represent and warrant that you are at least 18 years of age. We do not
knowingly or intentionally collect personal information from individuals under
the age of 18. We do not intentionally direct any advertising or sell Big Wish
tickets to individuals under the age of 18.
You may withdraw your consent at any time.
CONTACT US
If you would like more information about the Trust Fund’s
personal information practices in connection with Big Wish, to better
understand and verify what personal information we have collected about you in
connection with Big Wish, or to withdraw your consent with respect thereto,
please call 705-759-5530 or email ghc_trustfund@ghc.on.ca.
If you wish to be removed from the database that is used to
email or otherwise send you information about Big Wish-related events, to keep
you informed about the impact of your support, share other activities of the
Group Health Centre Trust Fund with you and ask for your support of our
mission, you may do so by calling 705-759-5530.